倍捷拥有专业级的团队，与终端客户紧密配合。为了加强团队专业化水平，倍捷为员工提供大量的培训和内部晋升机会，让员工与企业一同成长。同时，Steven强调了公司“I Care”的价值理念：诚实守信，开拓创新，团结合作和为客户提供卓越服务。倍捷相信产品和技术都会改变，但是核心价值不会改变，这也顺应了中国人的一句老话：不忘初心，方得始终
电商平台只是一个工具，是让客户获取资讯、库存信息、行业经验和产品信息的渠道。通过这个平台，结合倍捷本地组装产线、海量库存以及专业的增值服务，能够让倍捷的互连解决方案更容易被客户被搜索到，也让客户更轻松的购买心仪的产品。在精简购物流程的同时，提升了客户体验。
面对为何在进入亚洲市场四年后，才开始增强电商模式的疑问，StevenFisher解释道，“连接器行业本身的标准化程度非常低，对于客户而言，如果在没有专业咨询的辅助下，会有选错产品的可能性。我们不希望客户因为订购了不适合的连接器而产生麻烦。此外，倍捷并不会随波逐流，而是跟随客户的脚步去精进。电商平台，无远佛界，日夜无休，是的客户体验方式。如今倍捷的业务愈发成熟，行业发展也更加先进，电商模式可以带给客户多一种购物选择。实际上，倍捷已有20%的业务是来自其他分销商或电商平台
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